Week 1: Observation and Human-Centered Design

The first week of the User Experience Design Principles and Concepts class was introductory to the instructor, classmates, syllabus, course schedule, learning materials, and User Experience Design field itself. I found it ironic how UXD courses have to be taught on not a user-friendly learning platform such as Blackboard. I found discussions are useful since they create interaction within the class but also are time-consuming. Also, it is interesting to know other people’s opinions and views on the same subject.

Throughout the course materials such as reading, videos, and course presentations I have learned that observation of human interaction with products and understanding of the design principles are essential for producing user-friendly, delightful, and enjoyable experiences. Designers have to know both technology and psychology so they can put human needs, abilities, desires, and behavior first. Human-centered design (HCD), an approach that helps design being understandable, usable, and design things that fulfill user needs.

To create a quality of interaction designers have to assume that people will make errors and pay attention to where things might go wrong. In this case, the system should highlight the problem so the user can understand the issue and take the proper action to solve the problem. “Great designers produce pleasurable experiences.” Don Norman.

References

Norman, D.A. (2013). The design of everyday things: Revised and expanded edition. New York:
Basic Books.